FAQS

Have a question?
Here are some answers.

The Water

What is FloWater?

FloWater is an innovative water Refill Station that uses a proprietary 7x Advanced Purification to transform ordinary tap water into Naturally Brilliant Water. FloWater removes up to 99% of the contaminants you can find in tap water, and then improves the water with a high-quality blend of minerals and electrolytes. FloWater finishes the water with a coconut carbon filter for a crisp, fresh taste. FloWater is delivered into any size reusable bottle, which means when you use FloWater, you’re saving the planet with every refill and eliminating the toxicity, chemical leaching, and plastic waste associated with bottled water.

What makes FloWater better than bottled water?

So many things! 7x Advanced Purification is superior to bottled water and water filling stations. FloWater uses existing tap water and removes up to 99% of impurities from the water, including dirt, rust, lead, suspended solids, chlorine, fluoride, bacteria, viruses, heavy metals, pharmaceuticals, pesticides, herbicides, dissolved solids, and more. FloWater improves the water with premium, natural elements, like electrolytes (magnesium, potassium, sodium and calcium) and trace minerals, increased alkalinity, and activated oxygen. Finally, FloWater is delivered in reusable containers, so with every refill, FloWater users are eliminating the toxicity, chemical leaching, and plastic waste caused by plastic water bottles.

What makes FloWater so innovative?

Many unique features make FloWater the leader in Refill Station hydration. The water quality of FloWater is among the best of any water on the market, and better than the most premium bottled water brands, too! Our Refill Station hardware was designed by global experts in purification, design, and manufacturing, so it’s absolutely state-of-the-art.

What’s the benefit of offering FloWater at my location?

There are lots of benefits! Our Refill Stations are designed to highest standards in quality, reliability and water purification, so it’s the most advanced hydration you can find. Since FloWater uses existing source water, it’s the perfect choice for businesses or schools who need to provide water to large groups on a daily basis. FloWater is a zero-waste drinking water, so when you use FloWater you’re reducing single-use waste, benefiting marine life and preserving water sources like streams, rivers and oceans. Finally, FloWater is low-maintenance! Routine service and general maintenance is handled by certified FloWater technicians, so any issue is quick and easy to resolve.

What makes FloWater so innovative?

FloWater’s Refill Station technology takes an existing source of water (usually just your local tap water!) and transforms it into 7x purified water that tastes and hydrates better than any other water on the market! We create this premium drinking water using a proprietary seven-step purification process. Click here to learn about 7x Advanced Purification.

The Refill Station

How much energy does FloWater use?

FloWater Refill Stations are very energy efficient! The Refill Station plugs into a standard electrical wall outlet (110 v ~ 15 amp) and runs off of 121 volts, 2.5 amps and 117 watts and 60hz at max draw, and, the built-in ambient light sensor goes into sleep mode during periods of low use.

What is the Refill Station made of?

Most of the Refill Station, including the top, sides and tanks, are stainless steel. The center fill area space is injection molding (an ecofriendly process that reuses scrap materials and generates minimal waste) and the front panels are high strength polycarbonate.

How much do filters cost?

For 70% of our customers, filter changes occur once a year and cost ~$250/filter change. About 30% of our customers need two or more filter changes/year. The number of filters you’ll go through will depend on factors like the quality of your source water and/or water consumption at your location.

How long will my FloWater Refill Station last?

The Refill Station is built to last for a minimum of 10 years.

Business

We already have a water cooler at our office. Why should we switch?

FloWater Refill Stations adhere to the highest standards for quality, reliability, and water purification, making FloWater the most premium water on the market today. In direct response to sustainable initiatives and social responsibility, FloWater offers a zero-waste alternative to bottled water that benefits the planet by eliminating plastic water bottle waste, chemical leaching and toxicity associated with plastic waste from entering our streams, rivers and other water sources.

Where can FloWater be placed in my office?

The Refill Station can go into most common spaces like kitchens or hallways. All we need to place your Refill Station is a standard electrical wall outlet for power and a water source within 200 feet.

What maintenance and upkeep is required?

You do next to nothing to maintain your FloWater Refill Station! If there’s ever a service need, just call our service line and we’ll send a certified FloWater technician to you. When it’s time to change a filter, the internal microprocessor will prompt you to call the service number, and we’ll handle that too! Most of our customers simply wipe the front panels down at the end of each week.

What will FloWater cost our office?

FloWater offers different pricing options to accommodate the needs of your office. Click here and we’ll contact you to determine the best option for your space.

Can FloWater help my office become more sustainable?

Absolutely! FloWater is already replacing bottled water in major corporations like Google, Microsoft, Red Bull, Airbnb, Electronic Arts, Hyatt, Hilton, Marriott, and thousands more. In addition to reducing the plastic water bottles your office will buy and use, the Refill Station tracks exactly how much plastic waste you’re eliminating from your office.

Hotels

How much will FloWater cost my hotel?

Pricing may vary depending on your needs or size of your hotel’s guests and staff. Click here and we’ll contact you to discuss your specific needs and will recommend the best option for your hotel.

What’s the benefit of offering FloWater at my hotel?

FloWater is a unique way to create a better guest experience. Guests in major international hotel chains are providing outstanding feedback about FloWater on social media and satisfaction surveys. Hotel guests consider a FloWater Refill Station the premium bottled water alternative. We maintain the high-quality standards and luxury your guests expect, while fulfilling hotel sustainability and wellness initiatives. In the back of house, team members love the noticeable reduction in plastic waste output and appreciate having access to a cold, refreshing hydration during peak times.

Can FloWater help with our sustainability initiatives?

Absolutely! The Refill Station design includes a built-in bottle counter for sustainability metric reporting, so you can track exactly how much plastic waste you’re eliminating from your property. We also help calculate cost savings vs. bottled water, and can provide metrics on the positive effect you have on the environment.

How does FloWater increase alkalinity?

The pH level of FloWater is increased through an alkaline filter that contains elements of trace minerals. Trace minerals can increase alkalinity in water similar to how eating kale, spinach or other greens will increase your body’s alkaline levels through diet. FloWater’s alkaline filter can raise the pH of the source water by up to 1.5 on the pH scale. Higher pH levels can help neutralize acidity in your body (which is caused by daily factors such as an unbalanced diet, environmental impurities, and stress), which can help relieve stress on your internal organs (your organs have to work extra hard to get rid of high levels of acid).

What is the pH of FloWater?

FloWater can increase the pH of source water by up to 1.5 on the pH scale, though pH levels will vary based on factor like the quality of the source water, FloWater usage in your location or the lifecycle phase of the filter.

As a general rule, if your tap water has a base pH of 7.5, FloWater can increase the pH level as high as a 9. For comparison, EPA standards for tap water are recommended to be above 6.5 pH. Most bottled water brands fall between a 6 and an 8.5 on the pH scale.

Will FloWater increase my hydration levels?

Yes! 7x Advanced Purification creates the most hydrating water available on the market. FloWater removes up to 99% of the impurities in your tap water, increases the pH level of the water, and adds essential minerals and electrolytes to quickly rehydrate and energize your body and muscles.

Schools

How do we get FloWater Refill Stations at our school?

Click here and we’ll have a team member reach out to you.

Where can FloWater be placed at my school?

FloWater can placed in almost any location. All we need is access to potable water and a power source. Our school customers have place Refill Stations in cafeterias, dorms, hallways, libraries, event complexes, and classrooms.

What’s the value of FloWater to our students?

There’s a growing trend on campuses to reduce plastic waste. Many students now carry reusable bottles, but options to fill those bottles are usually unpurified, lukewarm water from an unsanitary drinking fountain or tap. FloWater in leading plastic waste reduction on campuses, while giving students a great-tasting, premium, healthy alternative to fountain water, sports drinks or soda.

What’s the benefit of having FloWater at my school?

FloWater is quickly becoming the favorite hydration choice for schools. Students need to be energized all day long, but current options are usually sports drinks and flavored waters, which are high in calories and sugar and offer little to no health benefit. In fact, more than 50% of U.S. students are chronically dehydrated. FloWater is the perfect alternative to sports drinks and sodas – it tastes great, keeps students hydrated and energized, and it tastes great.

Our student body is very large. Can FloWater accommodate our size?

Because FloWater uses existing water sources and auto-fills every time water is dispensed, there’s virtually an unlimited supply of water! 60+20 oz bottles could be filled back to back. Many of our education customers have multiple Refill Stations throughout campus to accommodate high traffic areas and peak usage times.

Fitness

How does activated oxygen work?

FloWater’s activated oxygen increases the oxygen content of the water by adding O3 to water on a timed basis. Activated oxygen is a natural way to keep the stainless-steel tanks and internal system clean, using a natural molecule that’s formed when a third atom of oxygen is introduced to O2 (oxygen).  The third atom creates a high-powered molecule that eliminates impurities or contaminants, and once the cleaning is done, the atom converts back to oxygen. O3 also increases the amount of oxygen in the water available for your blood and muscles to use. Finally, activated oxygen helps improve the taste of the water.

How does the mineral enhancement work?

Mineral enhancement occurs in nature when water flows over rocks, stones and other mineral elements. FloWater Refill Stations replicate this natural process using a proprietary blend of ten trace minerals, which includes healthy alkaline minerals (like traces of the minerals you’d get from eating kale, broccoli and other greens), and key electrolytes such as calcium and magnesium.

How does electrolyte enhancement help during or after my workout?

Electrolytes are essential to our body’s health, and support body functions like immune defense, cell repair and bone strength. We lose electrolytes naturally throughout the course of a normal day. FloWater’s electrolyte filter increases the hydration benefits of the water by replacing electrolytes lost during exercise, therefore lowering your risk of dehydration and fatigue with every sip! The electrolytes in FloWater (magnesium, potassium, sodium, and calcium) are the same electrolytes you’d find in coconut water or sports drinks, but we deliver our electrolytes without any sugar or additives.

How does FloWater increase alkalinity?

The pH level of FloWater is increased through an alkaline filter that contains elements of trace minerals. Trace minerals can increase alkalinity in water similar to how eating kale, spinach or other greens will increase your body’s alkaline levels through diet. FloWater’s alkaline filter can raise the pH of the source water by up to 1.5 on the pH scale. Higher pH levels can help neutralize acidity in your body (which is caused by daily factors such as an unbalanced diet, environmental impurities, and stress), which can help relieve stress on your internal organs (your organs have to work extra hard to get rid of high levels of acid).

What is the pH of FloWater?

FloWater can increase the pH of source water by up to 1.5 on the pH scale, though pH levels will vary based on factor like the quality of the source water, FloWater usage in your location or the lifecycle phase of the filter.

As a general rule, if your tap water has a base pH of 7.5, FloWater can increase the pH level as high as a 9. For comparison, EPA standards for tap water are recommended to be above 6.5 pH. Most bottled water brands fall between a 6 and an 8.5 on the pH scale.

Will FloWater increase my hydration levels?

Yes! 7x Advanced Purification creates the most hydrating water available on the market. FloWater removes up to 99% of the impurities in your tap water, increases the pH level of the water, and adds essential minerals and electrolytes to quickly rehydrate and energize your body and muscles.

Events

What events has FloWater hydrated?

We’ve hydrated tons of well-known events, including, Super Bowl City, Vans Triple Crown, Coachella, Stagecoach, CrossFit Games, CrossFit Regionals, TedWomen, TEDx, Google events, Eat Drink SF, Dreamforce, Imagine Justice, America’s Cup, US Open of Surfing, the US Citi Open, Outside Lands, Oracle OpenWorld, and hundreds of others. FloWater is setting the new standard for event hydration.

Can FloWater hydrate indoor and outdoor events?

Of course! All we need to hydrate your event is access to potable water and a power source.

We don’t have access to potable water; can FloWater still hydrate our event?

Sure! We can bring a water tank, but we’ll still need potable water to fill it up.

Will the water remain cold at all times?

FloWater has a chill tank, however, to ensure FloWater stays perfectly chilled at outdoor events, the Refill Station must be covered and out of direct sunlight. Multiple banks of Refill Stations are used at large events to ensure consistently chilled water.

How can I get FloWater at my event?

Click here and our events team will contact you to discuss hydration options for your event.

Retail

How does FloWater work in store?

Simply place FloWater in a store area where you’d like to drive traffic. It could be near a refillable bottle product area or near a specific display counter. You can also place FloWater behind the sales area so your team is able to manage refills and interact with guests who’d like FloWater (extra sales opportunity!).

Where should we put FloWater to drive customer visits?

We recommend you put FloWater within view of the exterior windows or doors, and place a decal on your front window letting guests know that you offer FloWater. When FloWater is placed next to a refillable bottle display, our customers see huge increases in refillable sales.

How can I make money off FloWater?

FloWater drives incremental revenue in restaurants after being placed on the beverage menu. You can offer FloWater as a premium alternative to tap water or bottled water — saving yourself the cost of bottled water, delivery, recycling, etc.